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Privacy Policy

Last updated: 22 August 2026

This Privacy Policy explains how Tutorii ("we", "us", "our") collects, uses, shares, and protects personal information when you use tutorii.com and app.tutorii.com (the "Platform"). By using the Platform you agree to this Policy. If you do not agree, please do not use the Platform.

1. Information we collect

  • Account information: name, email address, phone number, password (stored as a secure hash), and the referral code of the person who referred you.
  • Payment and payout information: subscription and payment records processed through our payment provider MamoPay, and the bank account details (such as IBAN and account holder name) you provide to receive payouts. We do not store full card numbers; card payments are handled by MamoPay.
  • Usage information: course progress, lessons completed, referral activity, commissions, payouts, messages you send to our support assistant, device and browser information, IP address, and log data.
  • Communications: emails and messages you send to us, including support requests.

2. How we use information

  • To provide the Platform: your account, courses, progress tracking, the AI assistant, referral tracking, commissions, and payouts.
  • To process payments and send payouts through MamoPay and partner banks.
  • To communicate with you about your account, payments, payouts, and changes to the Platform.
  • To prevent, detect, and investigate fraud, abuse of the referral programme, duplicate accounts, and violations of our Terms of Service.
  • To improve the Platform, including analysing aggregated, de-identified usage.
  • To comply with legal obligations and enforce our rights.

3. The AI assistant

The support assistant answers questions using your own account data, such as your referrals, commissions, payouts, subscription, and course progress. Your conversations with the assistant may be processed by third-party AI infrastructure providers under contractual safeguards, and may be reviewed by us to improve quality and safety. Do not share sensitive information in the chat that is not needed for support.

4. Referral programme and your name

When you join through someone's referral link, that member can see your name, join date, and the status of your subscription (such as active or cancelled) in their dashboard, because this determines their commissions. They can never see your payment details or contact details. By joining through a referral link you consent to this.

5. Sharing

We do not sell your personal information. We share it only with: (a) service providers who help us run the Platform, such as payment processing (MamoPay), banking partners, cloud hosting, email delivery, and AI infrastructure, each bound to use it only to provide their service; (b) authorities where the law requires it or to protect our rights, users, or the public; and (c) a buyer or successor if we are involved in a merger, acquisition, or sale of assets, in which case this Policy continues to apply.

6. International transfers

Our service providers may store or process information outside the UAE. Where they do, we take reasonable steps to ensure an adequate level of protection consistent with applicable law.

7. Retention

We keep personal information for as long as your account exists and afterwards for as long as reasonably needed for legitimate business purposes, including payment and payout records, fraud prevention, dispute resolution, tax, accounting, and legal compliance. Referral relationship records are retained because they affect other members' commissions.

8. Security

We use reasonable technical and organisational measures to protect personal information, including encryption in transit, hashed passwords, and access controls. No system is perfectly secure, and we cannot guarantee absolute security. You are responsible for keeping your password confidential.

9. Your choices and rights

  • You can view and update your profile and payout details in Settings.
  • You can cancel your membership at any time in Settings.
  • You can ask us to access, correct, or delete personal information we hold about you by emailing support@tutorii.com. We will respond within a reasonable time. We may retain information we are entitled or required to keep, including payment, payout, and referral records, and information needed to prevent fraud or enforce our Terms.

10. Cookies and similar technologies

The Platform uses cookies and similar technologies that are necessary for it to work, such as keeping you signed in, and may use analytics to understand how the Platform is used. You can control cookies through your browser settings; disabling necessary cookies may break parts of the Platform.

11. Children

The Platform is for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has created an account, contact us and we will delete it.

12. Changes to this Policy

We may update this Policy at any time by posting the updated version on this page with a new "Last updated" date. Continued use of the Platform after changes are posted means you accept them.

13. Contact

Privacy questions and requests: support@tutorii.com, Sunday to Thursday, 9AM to 6PM GST. Tutorii, Dubai, United Arab Emirates.

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Referral income is not guaranteed. What you earn depends entirely on the number of people who join through your link and keep an active membership. The membership fee pays for access to the courses and the platform, not for the right to earn. See our Terms of Service.